Return and Cancellation Policies

RETURN POLICY

Yarn

Yarn may not be returned for refund. Yarn may be returned for store credit or exchange for any reason within 60 days with receipt provided:

    • it is still in stock
    • it has the original label or band intact
    • it has not been wound or knitted with
    • it does not have pet hair on it
    • it has not been exposed to cigarette smoke

If yarn has been discounted since the purchase, the store credit will be issued at the discounted price. Yarn without receipt is not eligible for return.

Tools & Notions

Tools and notions are not eligible for return unless defective. In the case of defective tools or notions, they may be returned for store credit or exchange with receipt only.

Accessories

Accessories may be returned for any reason within 30 days with receipt only.

Class Cancellation

Please do not sign up for a class unless you are committed to it. Classes will not be refunded. Credit will be issued in the case of an emergency only, but this credit may only be used on future classes, not on merchandise.